Privacy Policy for Lumina Staffing
At Lumina Staffing, we are committed to protecting the privacy and security of the personal data of our website visitors, candidates, clients, and employees. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform and in the course of providing our comprehensive HR agency services, including talent acquisition, executive search, temporary staffing, HR consulting, payroll services, outplacement support, workforce planning, recruitment process outsourcing (RPO), and diversity and inclusion initiatives.
Lumina Staffing is located at 315 Bishopsgate, Floor 7, London, Greater London, EC2M 7AB, UK.
Information We Collect
We collect various types of information from and about users of our online platform and those engaging with our services. This may include:
- Personal Identification Information: Name, address, email address, phone number, date of birth, nationality, gender, and other contact details.
- Professional Information: Resume/CV, cover letters, employment history, educational background, professional qualifications, skills, references, salary expectations, and information related to work permits or visas.
- Client and Business Information: Details necessary for establishing and managing client relationships, including company name, contact person details, service requirements, and billing information.
- Usage Data: Information about how our online platform is accessed and used, such as IP addresses, browser types, operating systems, referring URLs, pages viewed, and the dates/times of visits. This helps us to improve our service offerings.
- Sensitive Personal Data: In specific cases and with explicit consent (or as required by law), we may collect sensitive personal data such as diversity information (e.g., racial or ethnic origin, health information) to support diversity and inclusion initiatives or to comply with legal obligations.
How We Collect Information
We collect information through various methods, including:
- Directly from You: When you register on our online platform, apply for a job, submit your CV, subscribe to newsletters, use our consulting services, or communicate with us via phone, email, or physical mail.
- From Third Parties: From professional networking sites, job boards (where you have made your information public), publicly available sources, or through referrals with your consent.
- Automatically: Through cookies and similar tracking technologies as you navigate our online platform.
How We Use Your Information
We use the information we collect for various purposes, primarily based on legitimate business interests, contractual necessity, or your consent:
- To Provide Services: To match candidates with job opportunities, provide temporary staffing solutions, facilitate executive searches, deliver HR consulting, manage payroll services, and offer outplacement support.
- For Workforce Planning and RPO: To assist clients with strategic workforce planning and manage their recruitment processes.
- Communication: To respond to inquiries, send job alerts, provide updates on our services, and communicate about potential opportunities.
- Service Improvement: To analyze trends, administer our online platform, track user movements, and gather broad demographic information for aggregate use, helping us to enhance user experience and service offerings.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights or property.
- Diversity and Inclusion: To promote diversity and inclusion initiatives within the recruitment process, where appropriate and with explicit consent.
Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- To Clients: With prospective employers or clients for recruitment purposes, always ensuring that such disclosure is relevant to the job opportunity and in line with your expectations as a candidate.
- Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf, such as IT support, payroll processing, background checks, or data analytics. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Lumina Staffing, or prevent fraud.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing. For candidates, this typically includes the duration of active job search and a reasonable period thereafter to consider future opportunities unless you request earlier deletion.
Your Data Protection Rights
Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure ( "Right to be Forgotten"): You have the right to request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive the personal data that you have provided to us in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to our processing of your personal data in certain circumstances, particularly for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us at:
Lumina Staffing
315 Bishopsgate, Floor 7
London, Greater London, EC2M 7AB
United Kingdom
Phone: +44 20 7946 0876